Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services. By using our platform, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring compliance with applicable laws, including GDPR, CCPA, and other regional regulations.

Principles for Processing Personal Data

• Legality and Fairness: Personal data is processed in a lawful and fair manner.
• Security: Personal data is handled securely, ensuring protection against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.
• Accuracy: Personal data should be accurate and, where necessary, updated to reflect any changes.
• Data Quality: Personal data must be relevant, adequate, and not excessive concerning the purposes for which it is being processed.
• Purpose Limitation: Personal data is collected for specific, clear, and legitimate reasons, and will not be processed in ways that conflict with these purposes.
• Retention: Personal data is kept in a form that allows for the identification of the data subject only as long as necessary to fulfill the purposes for which it was processed.

Information We Collect

• Personal Identification Information: Includes your name, email address, phone number, government-issued identification, and device specifics.
• Financial Information: Bank account details, payment methods, and transaction histories used for processing payments.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and cookies.
• Sensitive Information: Biometric data, such as video verification, collected for identity verification and security purposes.

How We Use Your Information

• Provide and maintain services, process transactions, and communicate as needed.
• Comply with legal obligations, including AML and KYC regulations.
• Enhance platform functionality through data analytics and tracking.
• Conduct internal audits and protect against fraud and illegal activities.

Sharing and Disclosure

• Service Providers: Third-party vendors who assist in providing services, such as payment processors and identity verification tools.
• Affiliates: Corporate affiliates for internal business processes, especially in cases of mergers or acquisitions.
• Law Enforcement: As required by law or court orders, or to protect against illegal activities or defend against legal claims.

In all other cases, we will only share your personal information if you provide clear, prior consent.

GDPR Compliance

We are committed to complying with GDPR. This includes ensuring that:

• Legal Basis for Processing: We process personal data only when we have a lawful basis, such as contract necessity, legal obligations, or user consent.
• Your Rights Under GDPR: You have rights including access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent.
• Data Transfers Outside the EU: Appropriate safeguards are in place for data transfers outside the EEA.
• Data Breaches: In the event of a data breach, we will notify relevant authorities and affected individuals as required by GDPR.

Data Security

We employ strict security measures to protect your data, including encryption, access controls, and secure storage. However, no system can be entirely secure, so we encourage you to take personal precautions.

Cookies

We use cookies to enhance your experience on our website. You may adjust your browser settings to refuse cookies, but this may impact your ability to use some features.

Changes to the Policy

We may update this policy periodically to reflect changes in legal requirements or our practices. Please review this policy regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.